Privacy Policy.

1. Information We Collect

Shipswipe Logistics ("we," "our," or "us") collects information you provide directly when using our services. This includes:

• Account Information: Name, email address, company name, and job title provided during account setup.
• Shipment Data: Origin, destination, weight, dimensions, and contents of shipments processed through our platform.
• Communication Data: Messages and inquiries sent through our contact form or support channels.
• Usage Data: Log files, IP addresses, browser type, and interaction patterns with our platform.

2. How We Use Your Information

We use collected information to:

• Process and manage shipments on behalf of your organization.
• Provide real-time tracking updates and delivery notifications.
• Generate analytics and reports for your logistics operations.
• Communicate service updates, billing information, and support responses.
• Improve our platform, algorithms, and user experience.
• Comply with legal obligations and enforce our terms.

3. Data Sharing & Disclosure

We do not sell your personal information. We may share data with:

• Service Partners: Carriers and logistics partners required to fulfill shipments.
• Infrastructure Providers: Cloud hosting and database services that store data on our behalf.
• Legal Authorities: When required by law, subpoena, or to protect our rights.

4. Data Security

We implement industry-standard security measures including encryption at rest and in transit, role-based access controls, regular security audits, and compliance with SOC 2 standards. Despite these measures, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your data for the duration of your business relationship with us, plus an additional period as required by applicable laws (typically 7 years for financial records). Shipment tracking data is retained for 3 years after delivery completion.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict certain processing activities.
• Request a portable copy of your data.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at privacy@shipswipe.com.

7. Cookies & Tracking

Our platform uses essential cookies for authentication and session management. We do not use advertising cookies or third-party trackers. Analytics cookies may be used to improve platform performance and are anonymized.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes via email at least 30 days before they take effect.

9. Contact Us

If you have questions about this Privacy Policy, please contact us: